I've forgotten my password, how do I reset it?
I've joined the programme but I can't login to my account
I've paid for the programme but when I login I can't find it.
It says "Email already in use" when I try to sign up
How do I access the programmes?
How do I access the workout videos?
How do I access the meal plan, recipes and shopping lists?
How do I download and print out the meal plan, recipes and shopping lists?
I can't find my fitness test scores and body measurements, where do I access them?
The videos are sometimes freezing when I am playing them, how do I prevent this?
I'm having problems playing the videos
I'm trying to signup but my payment did not go through. What should I do?